FANTASTIC gorilla trek in Rwanda! - This was one the best tours I’ve taken in my life! Emmanuel from Universal Ventures was punctual, knowledgeable and communicated excellently from the moment I booked. I was picked up... read more from my hotel in Kigali at 4:30am and took a smooth drive to the Valcanoes Park where I was taken to my group (about 2.5 hours from Kigali).

You can get a porter to assist you for $10 which I highly recommend. The length and difficulty of the trek varies depending on where the gorilla family is. You get to spend 1 hour with them and can get incredibly close so bring a camera. Also come prepared with water, sunscreen and some snacks. Also bring some cash to tip rangers, trackers and porters. They make the trek smooth and have a deep understanding of the jungle and gorillas.

After the trek I was met by Emmanuel again and was taken to a delicious lunch in the nearby town of Musanze. After that we headed back to Kigali. All in all a FABULOUS trip and I highly recommended Universal Ventures for tours in Rwanda.

  The environment is amazing and the guide is professional. Amazing experience in nature.  - Best experience ever,cover BIG FIVE😎Excellent place to visit in Kigali.Strongly recommend our tour guide Felix👍👍very good attitude and work professionally,lead us to see many animals, Including explaining animal behavior to... read more us 🦓🐆🦒

  The trip of a lifetime  - It was the trip of a lifetime, my friend and I went on a great safari in Akagera National Park and everything was perfect.very thing was well planned with the... read more company provider Universal Rwanda.We have the best guide Felix, who is very professional, warm, friendly and kind. Thank you for bringing so many surprises to our trip. We not only enjoyed the big five in Africa, but also explained many stories about Rwanda and Africa to us, which made us very excited and happy.It was an unforgettable day. I would recommend this trip to everyone.Thanks to everyone who planned this trip for us.

  Amazing adventure  - We had an amazing day with our fantastic guide Justin. He took us safely from Kigali to Akagera national park. Amazing park with a lot of animals and stunning nature.... read more Monkeys, hippos, zebras, giraffe, 7(!) lions, buffalo, antilopes, crocodile - the list goes on. Justin were so good at taking care of us, arrangment lunch and breaks during the tour. Thank you for an amazing adventure!

  Wonderful overview of Kigali and surrounds  - We had a great private drive everywhere imaginable with this tour. We saw the modern mall and the daily open market. We went past the enormous bus station... read more which is central transportation hub. We stopped at a wonderful art gallery. We drove through upper class neighborhood and walked both pedestrian malls. Our guide Richard was very knowledgeable and patient answered all of our questions

Perfect way to feel we better understand the city and culture.

Thank you - recommend

  Had a fun day with my friends  - My friends and I had a wonderful time. The tour guide arrived on time and made our experience a good one filled with lots of laughter.

  Good job did by our Guide Kenneth - The guide was very kind, knowledgeable and patience to our Questions, he treated us like his friends for a long ago not like tourist . the safari was much enjoyable... read more with best pictures, he did the possibility to maximize our needs which made experience excellent, Thank you Kenneth for a good job you did, we will recommend you and your company.

  Highly recommended safari.  - My boy friend and I spent a full day in akagera park from Kigali the capital of Rwanda, Every thing was smooth from the starting to the end of our... read more safari, good car, professional and experienced guide, Easy to find animals, and good customer care from park reception. highly recommend this safari.

  A safari to keep in mind.  - The service was excellent. our guide Christian was both professional and passionate for his guiding job, he know all animals names and some nicknames.

We were a family of... read more 4 mans an one woman our target was to know exactly the real jungle life, and our safari was a solution to our target, especial with our knowledge guide.

The south party of akagera park is total different to the northern area, we sow a lot of animals in the north closer to the exit, it was a long day but very good. Antilopes were dominant and we sow also big cats, Lions and leopard,

This safari will stay in my mind, and i would like to say thank you to universal team and your good guide Christian. we will back in future and definitely we will travel with you again. thank you.

  Enjoyable culture experience.  - Amazing culture tour in Rwanda, we left Kigali 7 am with my guide Christian and drove 4 hours to lake kivu, the landscape is really incredible with big mountains and... read more green every where, the boat ride inside lake kivu was amazing with Capitan yazidi the boat man hhhhh he took us to the islands and enjoy fraiche air and fresh fish, we sow Congo other side.

On way back to Kigali we passed in volcanoes area for a culture tour, where we spent like 1 hour and experiencing traditional medicine, weddings, dancing, very fantastic, it was a lovely day for me. i high recommend this tour and choose universal the best company in Rwanda.

  Great job from universal Rwanda.  - Good service, fair price, professional guide, Educative safari, my husband and me, had amazing wild animals visit akagera national park during our last stay in Rwanda . Thank you to... read more universal Team.

  Saw ALL the animals  - The four of us had an amazing day in the Akagera National Park. Our driver picked us up in Kigali. Our driver was so wonderful. I highly recommend.... read more They were right on time and everything about the trip was prefect.

  Great experience with Universal on my recent trip to Kigali. Had a faulty behicle from another agency and I contacted Universal. They got me great 4x4 in record time and... read more saved my trip to Akagera National Park. I would use them again anytime!.

  Excellent service - Our trip was amazing because of the tailored advice of Emmanuel. Our guide/driver Justin was very knowledgeable and very helpful. The car was in excellent condition. The communication was immediate... read more and clear. I contacted Emmanuel on a Sunday to arrange a trip for the next day and he was able to arrange it. Emmanuel is a very reliable guy who goes beyond what you ask for example I lost something and he found it and got it delivered it to me.
I can more than recommend his services, I have experienced other similar service that cost much more but weren't as smooth as with him.

  We've used a Toyota Land-cruiser Prado with open roof.
We had a very good experience with very kind and experienced guide.

He knows the Akagera NP condition,... read more geography and historic, so we've been heard that very abundant information from the guide, Bosco.

He's very kind and provided well service during the journey.

Additionally, the total price including the fuel, car and driver(without extra guide) were somehow reasonable. We didn't hire an extra guide because Bosco, the driver, had many experiences as Akagra NP guide.

But I suggest the owner of this company that has to listen carefully voices of customers.

  Simply a spectacular day that will always be one of lifes highlights. Beautiful scenery, amazing experience with education and excitement. Gorilla Trekking is an absolute must do.